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Director of Record Retrieval Services, Smart Record Solutions LLC

Stephanie Velez is a enthusiastic self-starter with vast organizational and project management skills. She has management and accounting experience as a paralegal, where she maintained client databases and managed communication with not only clients, but also co-counsel, insurance adjusters and expert witnesses.

As manager of operations at a virtual high school, where Ms. Velez maintained all the financial documents, generated reports, supervised and coached employees where she worked directly with the president and COO, as well as parents, students, teachers and counselors on a day-to-day basis.

At Smart Legal Solutions she is responsible for retrieving records from clients and third parties such as hospitals, doctors and pharmacies. She manages team of on-premise and remote teams who get records, coordinate receipt and process payments. Her core competencies include organizational skills, written and verbal communications, accounting, data analysis and reporting, training and supervising and document maintenance.

Ms. Velez has the additional ability to dig for answers, having worked for a private investigator. She is fluent in English and Spanish. Ms. Velez studied forensic biology at Barry University in Miami Springs.