Fredy Schmiele is a information technology hardware and software specialist. With more than 30 years of experience as a human help desk, he can build and manage any hardware or network. and, as director of hardware engineering, ensures our network infrastructure is fully supported.
His job is to support, install, manage and troubleshoot any servers, computers, switches, routers, firewalls, printers, scanners and, yes, even IP phones as well as maintain and repair all IT equipment. He resolves our technical issues quickly and efficiently, often identifying ways to improve the systems. He also creates and maintains all documentation and inventory of equipment, software and licenses. An expert service provider, he can oversees all wireless network connectivity, performance and access.
Before joining the team, he worked at a outsourced service provider and a respected publishing house whom he helped usher into the 21st Century.
Mr. Schmiele is CompTIA A+ certified, CompTIA Network+ certified, CCNA, MCP, MCTS and MCSA certified. Fredy has a Bachelor of Science in Engineering from the Federal University of Lavras in Brazil, earned in 1985. He got his System Analysis certification at FECAP in Sao Paulo in 1996 and his Technology Computer Networks certification at Lavras in 2008